THE Lesotho Post Bank saw a need to ease things by joining the mass and going digital. A new chatbot named Tsotsoma was launched by the bank yesterday. Tsotsoma is meant to help Basotho access the Post Bank services wherever they are by using their mobile phones. The Chief Sales Officer at the bank, ’Mathabo Tšehlo, said they realised that their clients were struggling in terms of accessing information.
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